Privacy Policy
How we collect, use, and protect your information
Information Collection
We collect information that you voluntarily provide when using our website, including when you submit enquiry forms, use our calculators, or contact us. This may include your name, email address, phone number, and any message or details you choose to share. We may also collect technical information such as your IP address and browser type for security and analytics purposes.
How Information is Used
We use the information you provide to respond to your enquiries, provide mortgage broking services, and improve our website and services. Your contact details allow us to communicate with you about your loan application or enquiry. We do not sell or rent your personal information to third parties for marketing purposes.
Data Protection Measures
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure transmission of data, access controls, and secure storage practices. While we strive to protect your information, no method of transmission over the internet is completely secure.
Cookie Policy
Our website may use cookies and similar technologies to enhance your experience, remember your preferences, and understand how you use our site. You can control cookie settings through your browser. Disabling cookies may affect the functionality of some features on our website.
Third-Party Services
We may use third-party services such as analytics providers or email delivery services. These providers may collect and process data in accordance with their own privacy policies. We select reputable providers and take care to ensure they handle your information appropriately.
Australian Privacy Principles
We are committed to complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988. You have the right to access the personal information we hold about you, and to request correction of any inaccurate information. To exercise these rights, please contact us using the details below.
Contact for Privacy Concerns
If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at [email protected]. We will respond to your enquiry as soon as practicable.
Last updated: February 2025